Digital Product UX - Saas Spend Management

Work in Progress

A B2B SaaS spend management platform that helps businesses optimize SaaS costs across their organization. I focused on design tools as my primary use case because of my domain expertise, but the system architecture scales to any software category.

Tools: Figma, Miro, Photoshop



1.0 Problem

Modern companies have embraced SaaS at unprecedented scale, the average organization manages 96-116+ applications. But this digital transformation has created an unintended crisis: SaaS sprawl. When employees independently adopt software without centralized oversight, nearly half of enterprise apps operate as Shadow IT, outside IT's knowledge or control. This visibility gap creates massive financial waste, costly security breaches, and operational chaos, while most IT teams lack basic visibility into their software stack. Organizations face a five-fold crisis: financial waste, security vulnerabilities, operational inefficiency, compliance risks, and productivity loss.
$18M wasted yearly on unused applications
48% apps are shadow IT  (unauthorized by IT)
75% IT  teams lack visibility into their stack






2.0 How Might We

How might we give design team leads clear visibility into their tool stack to identify redundant subscriptions and optimize spending in a way that scales across all departments?





3.0 Value Proposition

A unified SaaS spend intelligence platform that automatically discovers all software subscriptions, identifies waste and security risks, and provides actionable recommendations to save enterprises millions while strengthening security posture.






4.0 Key Features

Automated Software Discovery

Instantly identifies all SaaS subscriptions across the organization, including Shadow IT tools purchased without approval.
Duplicate Detection & Purpose Mapping

Flags redundant tools serving the same function and collects employee input on why they use each tool to inform consolidation decisions.

AI-Powered Savings Recommendations

Analyzes usage patterns and costs to provide prioritized suggestions ranked by impact, highlighting which tools to keep, downgrade, or cancel.


Renewal Tracking & Alerts

Sends proactive notifications 2 weeks before renewals with usage reports to help decision-makers avoid unwanted auto-renewals.


Real-Time Spending Tracker

Monitors costs for every tool and total spending across departments, with budget comparisons and trend analysis.

Team Activity Analytics

Shows which teams use which tools, how many employees have access, and actual usage levels to identify underutilized licenses.








5.0 Product Competitor Feature Analysis



6.0 User Persona









7.0 Empathy Map








8.0 User Journey








9.0 Business Model Canvas








10.0 Information Architecture









11.0 2*2 Matrix







12.0 Wireframe





12.0 User Testing




12.1 Key Learnings
CLARITY OF VALUE PROPOSITION Solution to a set of problems - make it super clear what specific problems you're solving. Organize the interface to highlight major value. Reliability and consistency in solving pain points goes a  long way. Less is more. SHOW SAVINGS, NOT JUST SPENDING Important to show clients what potential savings could be achieved as well as what they've already saved. Every dollar counts. Ability to drill down to individual business units/departments to see what they're spending is crucial.    CREDENTIAL & LICENSE ACCESSBeing able to access credentials and license keys in one place is very useful for team handoffs and vendor management. MANUAL DATA COLLECTION LIMITATIONSCollecting data from team members could cause misunderstandings because people forget small tools/apps they've used throughout the day. Self-reporting is unreliable.